Issue identified with the Checkout final status not being updated
Incident Report for Neonomics
Resolved
The issue has resolved.
Posted Oct 03, 2024 - 14:29 UTC
Identified
Checkout final status is now being updated. Payment processing was impacted during the incident and those status updates are yet to be delivered.
Posted Oct 03, 2024 - 10:57 UTC
Investigating
We have identified an issue the final status of the Checkout is not being updated. Checkout payments are being initiated without any issues. Our engineers are working on fixing the issue in polling the final status of a Checkout payment.
Posted Oct 02, 2024 - 22:16 UTC
This incident affected: Live (Checkout).
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