Neonomics Status

We are facing some technical issues with payment api

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 2025 - 16:22 UTC

Identified - The issue has been identified and a fix is being implemented.
Dec 12, 2025 - 15:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 2025 - 15:01 UTC

Investigating - Our engineering team is currently investigating an issue affecting the Payment API. We’re experiencing problems with the payment callback, which may cause instability for some payments.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Dec 12, 2025 - 14:53 UTC

Investigating issues with Danske SE - Bank disabled temporarily

Investigating - Our Engineering team is investigating an issue with Danske SE.
We have temporarily disabled the bank for payments.

We will post an update once we have additional information.
Aug 13, 2025 - 11:39 UTC

Live Operational

Developer Portal Operational

API Operational

Documentation Portal Operational

Checkout Operational

Sandbox Operational

Developer Portal Operational

API Operational

Checkout Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2025

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 14, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 19:00 UTC

Scheduled - Message from DNB:

Hello there,

DNB's Account Information Service API will be affected by maintenance.

Downtime 12.12.2025 20:00 - 13.12.2025 08:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 2 X 10-15 minutes
Downtime 13.12.2025 20:00 - 13.12.2025 23:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 13.12.2025 23:00 - 14.12.2025 18:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 15.12.2025 00:01 - 15.12.2025 02:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during the timeframe.
Instability 13.12.2025 00:00 - 13.12.2025 01:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Instability 14.12.2025 05:00 - 14.12.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.

DNB's Payment Initiation Service API will be affected by maintenance.

Downtime 12.12.2025 20:00 - 13.12.2025 08:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 2 X 10-15 minutes
Downtime 13.12.2025 20:00 - 13.12.2025 23:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 13.12.2025 23:00 - 14.12.2025 18:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 15.12.2025 00:01 - 15.12.2025 02:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during the timeframe.
Instability 13.12.2025 00:00 - 13.12.2025 01:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Instability 14.12.2025 05:00 - 14.12.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.

Expected maintenance window:

Planned start: December 12, 2025 - 20:00 GMT +01:00
Planned end: December 14, 2025 - 06:00 GMT +01:00

ID: 170548d9-424b-489f-a57c-ce6d62e19268
ID: 66f9f719-7115-4d5f-ad44-a7c3c7745a62
Dec 11, 15:03 UTC

Maintenance scheduled by Nordea

Completed - The scheduled maintenance has been completed.
Dec 14, 02:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 00:45 UTC

Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 14 December, between 01:45 AM and 3:30 AM CET.
All customers located in Sweden may be affected and face issues while using our APIs.
Dec 10, 15:33 UTC

Dec 13, 2025

No incidents reported.

Dec 12, 2025

Unresolved incident: We are facing some technical issues with payment api.

Dec 11, 2025

Incident announced by DNB

Resolved - This incident has been resolved.
Dec 11, 19:30 UTC

Update - We are continuing to work on a fix for this issue.
Dec 11, 14:51 UTC

Identified - Message from DNB:

Hello there,

DNB's Payment Initiation Service API is currently affected by the following incident:

ID: 5abaad29-ff97-4985-a76b-d588a041ba55

Reported at: December 11, 2025 - 15:30 GMT +01:00

We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.

Best regards,
The team at DNB Developer Portal
Dec 11, 14:43 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 11, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:05 UTC

Scheduled - Message from DNB:

DNB's Payment Initiation Service API will be affected by maintenance.

Downtime 11.12.2025 00:05 - 11.12.2025 03:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API during this timeframe. The outage is 00:10 - 00:30. We measured 3 minutes of downtime last time we did the same change.
Expected maintenance window:

Planned start: December 11, 2025 - 00:05 GMT +01:00
Planned end: December 11, 2025 - 03:00 GMT +01:00

ID: e3286411-f777-42dc-aead-3036e7e3425a
Dec 10, 15:38 UTC

Dec 10, 2025

Dec 9, 2025

Incident announced by SEB

Completed - The scheduled maintenance has been completed.
Dec 9, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 08:00 UTC

Scheduled - Message from SEB:

We would like to inform you of a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, our systems will undergo essential updates to enhance performance and security.

Impact: Our services may experience brief interruptions during the maintenance window.
Dec 2, 14:36 UTC

Dec 8, 2025

No incidents reported.

Dec 7, 2025

Maintenance scheduled by BEC DK

Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 01:00 UTC

Scheduled - Message from BEC DK:

07.12.2025 | Due to major changes in our systems there is a service window at 07.12.2025 02:00 – 06:00. During these hours many core services will be unavailable, and it will affect PSD2 API as well.
Nov 14, 13:51 UTC

Dec 6, 2025

No incidents reported.

Dec 5, 2025

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 5, 23:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:15 UTC

Scheduled - Message from DNB:

DNB's Account Information Service API & Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 5-15 minutes
Dec 4, 14:33 UTC

Dec 4, 2025

Maintenance scheduled by Nordea

Completed - The scheduled maintenance has been completed.
Dec 4, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:30 UTC

Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform.

All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Dec 3, 12:19 UTC

Dec 3, 2025

Maintenance scheduled by Nordea FI

Completed - The scheduled maintenance has been completed.
Dec 3, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:00 UTC

Scheduled - Message from Nordea FI:

Payment Initiation Service FI will be impacted and some of the payments may be rejected during the maintenece window.
Dec 2, 14:38 UTC

Incident announced by Nordea

Resolved - This incident has been resolved.
Dec 3, 15:24 UTC

Update - We are continuing to work on a fix for this issue.
Dec 3, 15:24 UTC

Identified - Message from Nordea:

Please be informed that the Open Banking Payment Initiation Service (PIS) and Account Information Service (AIS) in Norway are facing technical problems.
Dec 3, 14:28 UTC

Dec 2, 2025

Maintenance scheduled by Nordea

Completed - The scheduled maintenance has been completed.
Dec 2, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:30 UTC

Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 2nd December 2025, 06:30 AM - 08:00 AM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Dec 1, 20:42 UTC

Dec 1, 2025

No incidents reported.

Nov 30, 2025

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Nov 30, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 00:00 UTC

Scheduled - Message from DNB:

DNB's Account Information Service API will be affected by maintenance.

Downtime 30.11.2025 01:00 - 30.11.2025 02:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this timeframe.

DNB's Payment Initiation Service API will be affected by maintenance.

Downtime 30.11.2025 01:00 - 30.11.2025 02:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this timeframe.
Nov 27, 14:55 UTC