Neonomics Status

Checkout webhook delayed in sending notification for payments between 7th Dec : 13:54 - 21:08

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 08, 2023 - 11:33 UTC

Identified - The issue has been identified and a fix is being implemented.
Dec 08, 2023 - 11:33 UTC

Investigating - Our Engineering team is investigating an issue with checkout webhook notification.

Payment notifications that happened during the period (7th Dec: 13:54 - 21:08) are delayed and will be pushed in due course.
The system is working as expected since 7th Dec 21:09.

We will post an update once these notifications are sent out.
Dec 08, 2023 - 11:33 UTC

Issue with SpareBank 1 Banks (Norway) - Authorization fails with Engangskode-appen in Android

Update - We have identified a related issue where similar behavior is happening on iOS devices as well.
Sep 28, 2023 - 18:54 UTC

Update - We also have noticed similar issue with other Sparebank 1 banks also:

Sparebank1 ringerike hadeland
Sparebank1 Østfold Akershus
Sparebanken Sør
Jul 10, 2023 - 10:42 UTC

Identified - Our Engineering team has identified an issue with
Consent Authorization using Engangskode-appen in Android Devices for SpareBank 1 Østlandet.
We are awaiting fix from the bank for this issue.

We will post an update once we have additional information.
Jul 10, 2023 - 08:53 UTC

Live Operational

Developer Portal Operational

API Operational

Documentation Portal Operational

Checkout Operational

Sandbox Operational

Developer Portal Operational

API Operational

Checkout Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance scheduled by DNB Dec 10, 2023 23:00 - Dec 11, 2023 01:00 UTC

Message from DNB

Hello there,

DNB's Account Information Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 AIS API. We expect this API service to have some downtime during this timeframe.

Expected maintenance window:

Planned start: December 11, 2023 - 00:00 GMT +01:00
Planned end: December 11, 2023 - 02:00 GMT +01:00

ID: 298b2b27-fcd2-46ab-8fa8-550dcdef3057

-------------------------------------------------------------

DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 PIS API. We expect this API service to have some downtime during this timeframe.

Expected maintenance window:

Planned start: December 11, 2023 - 00:00 GMT +01:00
Planned end: December 11, 2023 - 02:00 GMT +01:00
Posted on Dec 08, 2023 - 14:49 UTC

Maintenance scheduled by Länsförsäkringar Dec 12, 2023 03:00-06:00 UTC

Message from Länsförsäkringar:

We will perform a planned maintenance on 2023-12-12 from 04:00 CET for 3 hours. During this time, the AIS and PIS services will partially not be available.
Posted on Dec 07, 2023 - 08:13 UTC

Past Incidents

Dec 10, 2023

Maintenance scheduled by Nordea

Completed - The scheduled maintenance has been completed.
Dec 10, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 00:00 UTC

Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 10 December, between 01:00 AM and 08:00 AM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Dec 7, 12:12 UTC

Maintenance scheduled by SDC

Completed - The scheduled maintenance has been completed.
Dec 10, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 01:00 UTC

Scheduled - Message from SDC:

This month's service window is Sunday the 10-12-2023

The service window starts at 02:00 and is scheduled to end at 06:00, when all systems will be back in normal operation.
During the entire period, you may experience instability on all SDC's systems. Between 04:00 and 06:00, there will be periods without access to the systems.
Dec 7, 15:10 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 10, 04:00 UTC

Scheduled - Message from DNB

Hello there,

DNB's Account Information Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 AIS API. We expect this API service to have some instability during this timeframe.

Expected maintenance window:

Planned start: December 10, 2023 - 00:00 GMT +01:00
Planned end: December 10, 2023 - 05:00 GMT +01:00

ID: e3373972-cca5-4b80-bdbf-83d2c3501f67

---------------------------------------------------------------

DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 PIS API. We expect this API service to have some instability during this timeframe.

Expected maintenance window:

Planned start: December 10, 2023 - 00:00 GMT +01:00
Planned end: December 10, 2023 - 05:00 GMT +01:00
Dec 8, 14:47 UTC

Dec 9, 2023

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 9, 22:00 UTC

Scheduled - Message from DNB

Hello there,

DNB's Account Information Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 AIS API. We expect this API service to have a downtime of up to 15 minutes during this timeframe.

Expected maintenance window:

Planned start: December 09, 2023 - 20:00 GMT +01:00
Planned end: December 09, 2023 - 23:00 GMT +01:00

ID: 07a0bb3b-853c-418c-a445-84c0ff9e35f7

----------------------------------------------------------

Hello there,

DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 PIS API. We expect this API service to have a downtime of up to 15 minutes during this timeframe.

Expected maintenance window:

Planned start: December 09, 2023 - 20:00 GMT +01:00
Planned end: December 09, 2023 - 23:00 GMT +01:00

ID: f2cfaf48-8e8a-4fe3-a1fa-56ff570b0c0a
Dec 8, 14:44 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 9, 07:00 UTC

Scheduled - Message from DNB

Hello there,

DNB's Account Information Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 AIS API. We expect this API service to have a downtime of up to 15 minutes during this timeframe.

Expected maintenance window:

Planned start: December 08, 2023 - 20:00 GMT +01:00
Planned end: December 09, 2023 - 08:00 GMT +01:00

ID: 3441b4d1-36d0-4f9d-acc2-f83bd197666a

-----------------------------------------------------------------------

DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 PIS API. We expect this API service to have a downtime of up to 15 minutes during this timeframe.

Expected maintenance window:

Planned start: December 08, 2023 - 20:00 GMT +01:00
Planned end: December 09, 2023 - 08:00 GMT +01:00

ID: 16b3bc5d-72c1-4d60-b94c-7a8d6c6e638d
Dec 8, 14:42 UTC

Dec 8, 2023

Dec 7, 2023

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 23:00 UTC

Scheduled - Message from DNB:

DNB's Account Information Service API will be affected by maintenance.

DNB Open Banking will do maintenance on systems affecting the PSD2 AIS API. We expect this API service to have one hour downtime at the start and one hour at the end during this timeframe.

Expected maintenance window:

Planned start: December 07, 2023 - 00:00 GMT +01:00
Planned end: December 07, 2023 - 06:00 GMT +01:00

DNB's Payment Initiation Service API will be affected by maintenance.

DNB Open Banking will do maintenance on systems affecting the PSD2 PIS API. We expect this API service to have one hour downtime at the start and one hour at the end during this timeframe.

Expected maintenance window:

Planned start: December 07, 2023 - 00:00 GMT +01:00
Planned end: December 07, 2023 - 06:00 GMT +01:00
Dec 4, 13:26 UTC

Dec 6, 2023

Dec 5, 2023

No incidents reported.

Dec 4, 2023

Maintenance scheduled by Nordea

Completed - The scheduled maintenance has been completed.
Dec 4, 22:00 UTC

Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 4 December, between 17:00 PM and 23:00 PM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Dec 1, 14:49 UTC

Dec 3, 2023

Maintenance scheduled by Nordea

Completed - The scheduled maintenance has been completed.
Dec 3, 07:01 UTC

Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 3 December, between 01:00 AM and 08:00 AM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Dec 1, 14:47 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Dec 3, 03:30 UTC

Scheduled - Message from DNB:

DNB's Account Information Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 AIS API. We expect this API service to be affected during these time frames: Downtime 40 minutes: 03.12.2023 00:00 - 03.12.2023 00:40 Instabilities: 03.12.2023 02:00 - 03.12.2023 04:00 Downtime 30 minutes: 03.12.2023 04:00 - 03.12.2023 04:30

Expected maintenance window:

Planned start: December 03, 2023 - 00:00 GMT +01:00
Planned end: December 03, 2023 - 04:30 GMT +01:00
Dec 1, 14:44 UTC

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

Tietoevry Banking Incident

Resolved - Affected Areas: Personal Internet Banking, Corporate Internet Banking, Open Banking Platform, Loan Process, Mobile Banking and Vipps

Description: Instability and downtime in Banking solutions.

Consequence: Instability and downtime in Banking solutions.

Status: SOLVED

Started: 29-11-2023 14:18 CET
Solved: 29-11-2023 14:40 CET

No further notifications will be sent.

Tietoevry Banking
Nov 29, 13:00 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Nov 29, 04:01 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Nov 29, 04:01 UTC

Scheduled - Message from DNB:

Hello there,

DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 PIS API. We expect this API service to have some instability during this timeframe.

Expected maintenance window:

Planned start: November 29, 2023 - 02:00 GMT +01:00
Planned end: November 29, 2023 - 05:00 GMT +01:00

ID: 5b800dcf-e51b-4492-aa53-13bc4db78b34
Nov 24, 14:10 UTC

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Nov 26, 01:50 UTC

Scheduled - Message from DNB:

Hello there,

DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 PIS API. We expect this API service to have several shorter downtimes of up to 5 minutes during this timeframe.

Expected maintenance window:

Planned start: November 26, 2023 - 00:20 GMT +01:00
Planned end: November 26, 2023 - 02:35 GMT +01:00

ID: 2e492108-3e53-45c9-aa63-ee881e22eae9
Nov 24, 13:55 UTC

Maintenance scheduled by DNB

Completed - The scheduled maintenance has been completed.
Nov 26, 01:50 UTC

Scheduled - Message from DNB:
Hello there,

DNB's Account Information Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including the PSD2 AIS API. We expect this API service to have several shorter downtimes of up to 5 minutes during this timeframe.

Expected maintenance window:

Planned start: November 26, 2023 - 00:20 GMT +01:00
Planned end: November 26, 2023 - 02:35 GMT +01:00

ID: 99f1a5f3-54e4-4d9a-bdd7-daf586d060e6
Nov 24, 13:53 UTC