Monitoring - We had deployed a hotfix and we are monitoring. We see the error not happening anymore.

We will resolve if this continues.

Jun 20, 2025 - 08:34 UTC
Update - We are continuing to investigate this issue.
Jun 13, 2025 - 13:48 UTC
Investigating - Our Engineering team is investigating an issue with payments with Bulder Bank.

Checkouts done with Bulder Bank and Sparebanken Norge (Vest) in Norway are affected.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.

Jun 10, 2025 - 09:01 UTC
Investigating - Our Engineering team is investigating issues with Poppankki and Omasp banks in Finland.

Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.

The issue is not affecting most of the requests in for these banks, but a small percentage of them.

We will post an update once we have additional information.

Mar 13, 2025 - 11:29 UTC
Live Operational
Developer Portal ? Operational
API ? Operational
Documentation Portal ? Operational
Checkout ? Operational
Sandbox Operational
Developer Portal ? Operational
API ? Operational
Checkout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 20, 2025

No incidents reported today.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
Completed - The scheduled maintenance has been completed.
Jul 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 UTC
Scheduled - Message from Bank:
DNB's Payment Initiation Service API will be affected by maintenance.

Downtime 13.07.2025 00:00 - 13.07.2025 07:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 15 minutes
Expected maintenance window:

Planned start: July 13, 2025 - 00:00 GMT +02:00
Planned end: July 13, 2025 - 07:00 GMT +02:00

Jul 10, 22:07 UTC
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - Issue is identified and resolved.
Jul 10, 09:46 UTC
Investigating - Our Engineering team is investigating an issue with connecting to Neonomics APIs.

Customers might be impacted connecting to Neonomics endpoints

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.

Jul 10, 08:48 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Resolved - Länsförsäkringar is available in Production.
Jul 8, 10:55 UTC
Monitoring - A fix has been deployed and the bank is available.
Jul 6, 17:23 UTC
Investigating - Our Engineering team is investigating an issue with Länsförsäkringar bank.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.

Jul 1, 14:27 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025
Resolved - This incident has been resolved.
Jul 6, 21:15 UTC
Investigating - Bank is returning 500 internal server error for some of the consent requests.

We will post an update once we have additional information.

Jun 25, 12:25 UTC