Investigating - Our Engineering team is investigating an issue with Länsförsäkringar bank.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.

Jul 01, 2025 - 14:27 UTC
Investigating - Bank is returning 500 internal server error for some of the consent requests.

We will post an update once we have additional information.

Jun 25, 2025 - 12:25 UTC
Monitoring - We had deployed a hotfix and we are monitoring. We see the error not happening anymore.

We will resolve if this continues.

Jun 20, 2025 - 08:34 UTC
Update - We are continuing to investigate this issue.
Jun 13, 2025 - 13:48 UTC
Investigating - Our Engineering team is investigating an issue with payments with Bulder Bank.

Checkouts done with Bulder Bank and Sparebanken Norge (Vest) in Norway are affected.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.

Jun 10, 2025 - 09:01 UTC
Investigating - Our Engineering team is investigating issues with Poppankki and Omasp banks in Finland.

Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.

The issue is not affecting most of the requests in for these banks, but a small percentage of them.

We will post an update once we have additional information.

Mar 13, 2025 - 11:29 UTC
Live Operational
Developer Portal ? Operational
API ? Operational
Documentation Portal ? Operational
Checkout ? Operational
Sandbox Operational
Developer Portal ? Operational
API ? Operational
Checkout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

Unresolved incident: Länsförsäkringar is unavailable..

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Resolved - The issue has been identified and a fix has been deployed.
Now we are successfully able to retrieve the consent.

Jun 26, 12:59 UTC
Investigating - Our Engineering team is investigating an issue with users trying to get consent when using Länsförsäkringar bank.

We are working to identify the problem with the bank.

We will post an update once we have additional information.

Jun 20, 10:13 UTC
Jun 25, 2025

Unresolved incident: Experiencing degraded service from Handelsenbanken SE.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Completed - The scheduled maintenance has been completed.
Jun 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:00 UTC
Scheduled - Good morning,

Please be informed that Nordea will perform maintenance on Open Banking platform on 22th of June,
between 01:00 AM CEST and 08:00 AM CEST.
Customers located in all countries may be affected and face issues while using Nordea APIs.

Please contact Nordea by raising a ticket in case you have any questions or feedback.
https://nor01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.nordeaopenbanking.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=05%7C02%7Capiupdates%2Bneonomics%40neonomics.io%7C231353af2e444baecc0b08ddaf0c665c%7C71998290943246efaf2a72679c5634d7%7C0%7C0%7C638859189975152454%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=awvFKVtR6lxx4EiqaQshq7bF1ubR6ATKyToIWyjKMO8%3D&reserved=0

We are sorry for the inconvenience.
Regards,
Nordea Open Banking Technical Assistance

Jun 19, 11:20 UTC
Jun 21, 2025
Jun 20, 2025

Unresolved incident: Payments done through Bulder Bank and Sparebanken Norge (Vest) using Checkout are going through but a negative status is communicated.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.