Monitoring - A fix has been made, and we are monitoring the changes.
Jun 03, 2026 - 14:58 UTC
Investigating - Our Engineering team is investigating an issue with payment intiation using BEC banks in Denmark.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.

Jun 03, 2026 - 14:55 UTC
Update - Neonomics has received communication that Netcompany (SDC) has resolved the issue within their system. We have initiated test payments and are currently awaiting confirmation from Netcompany that their fix has resolved their communication with the clearing system.
Jun 02, 2026 - 13:31 UTC
Monitoring - Neonomics is working on a solution for an issue caused by one of the banking service providers (Netcompany), affecting a few banks in Norway. Neonomics will reach out to those clients who might have been affected.
Jun 01, 2026 - 08:20 UTC
Identified - Our Engineering team is investigating an issue with SDC banks.

NelloPay customers will not be able to use SDC banks for payments untill the issue is resovled.

We will post an update once we have additional information.

May 29, 2026 - 13:52 UTC
Investigating - Our Engineering team is investigating an issue with SEB in Sandbox.

SEB in sandbox environment has intermittent issues when making payments.

We will post an update once we have additional information.

May 08, 2026 - 13:14 UTC
Update - We are continuing to work towards a resolution for the issue affecting Danske SE. The bank remains temporarily disabled for payments while our engineers investigate. We will provide another update as soon as we have more progress to share.
Dec 18, 2025 - 11:18 UTC
Investigating - Our Engineering team is investigating an issue with Danske SE.
We have temporarily disabled the bank for payments.

We will post an update once we have additional information.

Aug 13, 2025 - 11:39 UTC
Live Operational
Developer Portal Operational
API Operational
Documentation Portal Operational
Checkout Operational
Sandbox Operational
Developer Portal Operational
API Operational
Checkout Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance scheduled by SpareBank 1 Østlandet Jun 5, 2026 14:00 - Jun 8, 2026 14:00 UTC

Message from SpareBank 1 Østlandet:

The legal merger of SpareBank 1 Østlandet and Totens Sparebank took place on November 1, 2024. The

next step is the technical merger, which takes place on 5th

– 7th of June 2026.

The work starts Friday 5th at 3 pm. Tieto will at that point take down the PSD2-api for both banks.

The work is planned to be completed on Monday 8th of June at 08.00 am. The PSD2-api for SpareBank 1

Østlandet will then be up and running again.

Please note! Totens Sparebank domain will be removed on Friday 5th of June and will no longer be

accessible. This also means that the domain SpareBank 1 Østlandet (Totens Sparebank) will be

decommissioned following the technical merger, and we kindly ask you to take any necessary actions.

The SpareBank 1 Østlandet domain and sandbox will remain unchanged after the technical merger.

Posted on Mar 05, 2026 - 15:32 UTC
Jun 3, 2026

Unresolved incident: We are investigating an issue with initiating payments using BEC banks in Denmark.

Jun 2, 2026

Unresolved incident: SDC banks in Norway and Denmark are now disabled for payments.

Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 13:00 UTC
Scheduled - POP Pankki is migrating its PSD2 service provider from Samlink to Crosskey. POP Pankki APIs will be unavailable during the cutover window.

Impact:
All AIS and PIS requests to POP Pankki will fail between 29 May 16:00 EEST and approximately 1 June 08:00 EEST.
Existing end-user consents will not be migrated. End users must re-authenticate and grant consent again after the cutover to resume POP Pankki services.

May 27, 08:35 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
Completed - The scheduled maintenance has been completed.
May 24, 03:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 03:00 UTC
Scheduled - Message from DNB:

DNB's Payment Initiation Service and Account Information Service API will be affected by maintenance.

Instability 24.05.2026 03:00 - 24.05.2026 03:05
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Downtime 24.05.2026 03:30 - 24.05.2026 03:40
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime during the period.
Expected maintenance window:

Planned start: May 24, 2026 - 03:00 GMT +02:00
Planned end: May 24, 2026 - 03:40 GMT +02:00

May 21, 13:31 UTC
Completed - The scheduled maintenance has been completed.
May 24, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 UTC
Scheduled - Message from Tieto Banktech:

Infrastructure maintenance

Description:
Tieto will perform an infrastructure upgrade on Leaf5-1 and Leaf5-2 on Banktech POD101 DR site Ulven.

No downtime is expected but short instabilities may occur during the Change window.

Affects:
Bank Office solutions
Self Service solutions inkl. ATM services
Domestic Payment, Straksbetaling, Vipps.
Card payments, STIP according to rules.

Period (CEST): 23-05-2026 23:00 - 24-05-2026 05:00

Downtime (CEST): Periodic instabilities may occur in this period: 23-05-2026 23:00 - 24-05-2026 05:00

Tieto Banktech

May 12, 13:40 UTC
May 23, 2026
Completed - The scheduled maintenance has been completed.
May 23, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:30 UTC
Scheduled - Message from OP:

We would like to inform you about some upcoming scheduled maintenance that will affect the OP Pohjola online services, including our PSD2 APIs.
Estimated time when the break to the applications will occur is from Saturday, 23 May 23:30 to Sunday, 24 May 00:30 EEST.
We apologize for any inconvenience these scheduled maintenances may cause and appreciate your understanding and patience as we work to improve our services.

May 20, 10:55 UTC
May 22, 2026
Resolved - This incident has been resolved.
May 22, 07:03 UTC
Identified - Message from Crosskey:

Sepa Instant Payment Initiation disturbances : 2026-05-19

There are currently service disturbances in Sepa Instant Payment Initiation Services for the following banks:
S-Pankki
Ålandsbanken Finland


SEPA credit transfers are working as expected.

May 20, 10:50 UTC
May 21, 2026
Resolved - Please be informed that the technical problems in the Open Banking Payment Information Service (PIS) in Finland, Denmark and Norway are solved.
May 21, 21:52 UTC
Identified - Message from Nordea:

Please be informed that the Open Banking Payment Information Service (PIS) in Finland, Denmark and Norway is facing technical problems.

May 21, 12:12 UTC
May 20, 2026
Resolved - Please be informed that the Open Banking Payment Information Service (PIS) in Finland are solved.
May 20, 17:40 UTC
Identified - Message from Nordea:

Please be informed that the Open Banking Payment Information Service (PIS) in Finland is facing technical problems.

May 20, 16:54 UTC