Incident announced by Nordea
Monitoring - The bank informs: Please be informed that technical problems in the Open Banking Account Information Service (AIS) and Payment Information Service (PIS) in all countries are solved.

Neonomics continues monitoring the situation
Apr 29, 2025 - 07:07 UTC
Identified - Message from Nordea:

Please be informed that the Open Banking Account Information Service (AIS) and Payment Information Service (PIS)
in all countires are facing technical problems.
Apr 28, 2025 - 07:02 UTC
Investigating issues for requests targeting Poppankki and Omasp banks in Finland
Investigating - Our Engineering team is investigating issues with Poppankki and Omasp banks in Finland.

Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.

The issue is not affecting most of the requests in for these banks, but a small percentage of them.

We will post an update once we have additional information.
Mar 13, 2025 - 11:29 UTC
Live Operational
Developer Portal ? Operational
API ? Operational
Documentation Portal ? Operational
Checkout ? Operational
Sandbox Operational
Developer Portal ? Operational
API ? Operational
Checkout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance scheduled by SEB May 2, 2025 03:30-04:30 UTC

Message from SEB:


Scheduled PSD2 service window 2/05/25 05:30 CET - 2/05/25 06:30 CET
Hello,

We would like to inform you of a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, our systems will undergo essential updates to enhance performance and security.

Date and Time:

Start: 2/05/25 05:30 CET
End: 2/05/25 06:30 CET
Impact:

Our services may experience brief interruptions during the maintenance window.


We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for your cooperation. If you have any urgent concerns, please reach out to our support team through our Developer Portal.
Posted on Apr 23, 2025 - 15:14 UTC

Maintenance scheduled by OP Financial Group May 6, 2025 04:00-05:00 UTC

Message from OP Financial Group:

We would like to inform you that we are doing improvements to our PSD2 APIs on 6 May between 07:00-08:00 EEST. You might experience intermittent access during this time.
Posted on Apr 28, 2025 - 12:46 UTC
Apr 29, 2025
BEC banks are currently disabled due an incident.
Resolved - The incident has been resolved, and the banks are enabled.
Apr 29, 09:53 UTC
Investigating - Our Engineering team is investigating an issue with BEC bank integration. Currently account or payment functionality will not work with any BEC banks, and they are disabled temporarily from our platform

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Apr 26, 10:22 UTC
Apr 28, 2025
Incident announced by Nordea Norway
Resolved - This incident has been resolved.
Apr 28, 07:03 UTC
Identified - Message from Nordea:

Please be informed that the Open Banking Account Information Service (AIS CARDS) in Norway are facing technical problems.
Apr 3, 06:48 UTC
Apr 27, 2025
DNB Account Information Service API and Payment API maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 00:00 UTC
Scheduled - Message from DNB:

DNB's Payment Initiation Service API and Account Information Service API will be affected by maintenance.

Downtime 27.04.2025 02:00 - 27.04.2025 02:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 5 minutes
Downtime 27.04.2025 02:00 - 27.04.2025 06:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a two periods of downtime during the timeframe
Downtime 27.04.2025 09:15 - 27.04.2025 09:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a delay of up to 15 minutes
Instability 27.04.2025 02:00 - 27.04.2025 05:00
DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.

Expected maintenance window:

Planned start: April 27, 2025 - 02:00 GMT +02:00
Planned end: April 27, 2025 - 09:30 GMT +02:00
Apr 24, 13:42 UTC
Maintenance scheduled by Nordea
Completed - The scheduled maintenance has been completed.
Apr 27, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 00:00 UTC
Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on Sunday, April 27th, between 01.00 and 06.00 CET.
All customers in all countries may be affected and face issues while using our APIs.
Apr 24, 07:18 UTC
Tieto Evry Fire Drill April 27, Downtime Expected
Completed - The scheduled maintenance has been completed.
Apr 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 00:00 UTC
Scheduled - Tietoevry will perform a Disaster Recovery test (DR) on Tietoevry Banking Core/Mainframe.
We will switch all mainframe systems from the primary data central over to the secondary data central, and then back again to the primary.
All Services depending on IMS/RTS in Core will be affected with downtime/instability in periods during the activity.

Batch related operations (file transfers etc.) will be put on hold during the disaster recovery testing, and resumed once the testing is complete.
Apr 9, 12:44 UTC
Apr 26, 2025
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

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