Bankdata: Ongoing Incident
Investigating - Bankdata banks are experiencing an ongoing incident affecting all payment routes.
We will update once we have feedback from the bank.
Jan 15, 2025 - 06:40 UTC
Nordea FI: Ongoing Incident
Identified - Nordea Finland is experiencing an ongoing incident affecting all payment routes.
We will update once we have feedback from the bank.
Jan 15, 2025 - 06:38 UTC
Bulder Bank: Incident with payments
Identified - We are currently experiencing an incident with Bulder Bank.
The issue has been identified and we will roll out a fix as soon as possible.
Requests to these banks have been disabled at the moment.
Jan 13, 2025 - 16:42 UTC
Live Operational
Developer Portal ? Operational
API ? Operational
Documentation Portal ? Operational
Checkout ? Operational
Sandbox Operational
Developer Portal ? Operational
API ? Operational
Checkout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance scheduled by Nordea Open Banking Jan 19, 2025 01:00-09:00 UTC
Message from Nordea,

Please be informed that we will perform maintenance on our Open Banking platform on 19 January, between 01:00 AM and 08:00 AM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Posted on Jan 10, 2025 - 08:59 UTC
SEB Maintenance Jan 21, 2025 11:00-14:00 UTC
SEB will have a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, our systems will undergo essential updates to enhance performance and security.

During this IT service window a new transaction type called “instant payment” will be released in the AIS API. The new transaction will be visible under list transaction and list transaction details.

Date and Time:

Start: 21/1/25 10:00 CET
End: 21/1/25 12:00 CET

Impact:

New Instant payment type under transaction and transaction details for incoming payments.
Our services may experience brief interruptions during the maintenance window.


We apologize for any inconvenience this may cause and appreciate your understanding.
Posted on Jan 14, 2025 - 08:29 UTC
Past Incidents
Jan 15, 2025
DNB Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 UTC
Scheduled - DNB's Payment Initiation Service API will be affected by maintenance.

Downtime 14.01.2025 22:00 - 15.01.2025 05:30
DNB will do maintenance on systems affecting Instant Payments. This also includes the PSD2 APIs. We expect the service to be unavailable for the entire duration of this period.
Expected maintenance window:

Planned start: January 14, 2025 - 22:00 GMT +01:00
Planned end: January 15, 2025 - 05:30 GMT +01:00
Dec 17, 08:49 UTC
Jan 14, 2025
Ongoing Incident with Nordea Finland
Resolved - This incident has been resolved.
Jan 14, 14:57 UTC
Investigating - We would like to inform that, for the time being and until further notice, you might experience disturbances in the API traffic for a few minutes around 23:30 CET during banking days, when initiating payments in Finland. This is due to planned maintenance activities and these few minutes of disturbance impacts all Nordea channels.

Impacted API products: Personal Payment Initiation API
Impacted country: Finland
Impacted segment: Personal
Dec 19, 10:57 UTC
OP Group: Ongoing Incident
Resolved - This incident has been resolved.
Jan 14, 14:56 UTC
Investigating - There is an ongoing incident with OP bank affecting AIS and PIS.
We are currently investigating this.
Jan 14, 08:56 UTC
EVRY Banks: Ongoing Incident
Resolved - This incident has been resolved.
Jan 14, 14:56 UTC
Identified - Tietoevry banks are experiencing instability and timeout when performing payments.

Affected Areas: Payment services, Straksbetalinger (Instant Payments), Self Service Solutions

Description:
Instability when performing payments, including instant payments.

Consequence:
Users may experience slowness and timeouts when performing payments.
Affects approx.10% of transactions.

Status:
Task force is ongoing.

Started: 13-01-2025 13:20 CET
Jan 14, 08:49 UTC
Incident announced by OP Financial Group Finland
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 UTC
Scheduled - Message from OP Group Finland

We would like to inform you of upcoming scheduled maintenance of OP Financial Group online services that will also impact the users of PSD2 APIs.

Due to maintenance work, there could be occasional service breaks in OP's digital services, identification and online payments from 0:00 to 08:00 EET on Tuesday, 14 January.

We apologize for the inconvenience caused by this scheduled maintenance.

Best regards,
PSD2 Team
OP Financial Group
Jan 9, 21:18 UTC
Jan 13, 2025

Unresolved incident: Bulder Bank: Incident with payments.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Incident announced by DNB
Resolved - Message from DNB:

DNB's Payment Initiation Service API is currently affected by the following incident:

ID: 4d5ab318-6e65-4839-9250-5bf48788ee80

Reported at: January 10, 2025 - 22:00 GMT +01:00

We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.
Jan 11, 21:24 UTC
Jan 10, 2025
Maintenance scheduled by DNB
Completed - The scheduled maintenance has been completed.
Jan 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 22:30 UTC
Scheduled - Message from DNB:

DNB's Payment Initiation Service API will be affected by maintenance.

Instability 09.01.2025 23:30 - 10.01.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Expected maintenance window:

Planned start: January 09, 2025 - 23:30 GMT +01:00
Planned end: January 10, 2025 - 06:00 GMT +01:00

ID: 3e5a7157-9cf2-4a44-884f-c871971e4ca3

Best regards,
The team at DNB Open Banking
Jan 9, 21:15 UTC
Jan 9, 2025
Evry Insfrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jan 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:00 UTC
Scheduled - Infrastructure maintenance

Description:
ACI switches used by HSM (Hardware Security Modul) server, both at Ulven and FET, need to be reconfigured to increase/enable increased HW redundancy
HSM solution is fully redundant today, but after introduction of ACI switches, it is possible to get even network-adapter redundancy within each server.
We expect no customer consequence, no planned downtime, but instability 3 times in less than a minute from 00:00 – 05:00 09.01.2025.
If we notice any problem, the rollback is easy and will be done in a short time (minutes).
As the solution is redundant only single drops in traffic should occur.

Affects
Potentially all Payment related business services could be affected

Period (CET): 08-01-2025 23:00 - 09-01-2025 05:00

Downtime (CET): Periodic instabilities should be expected.

Tietoevry Banking
Dec 18, 21:15 UTC
Jan 8, 2025
Dankse Sweden is unavailable
Resolved - This incident has been resolved.
Jan 8, 14:27 UTC
Investigating - Our Engineering team is investigating an issue with Danske Sweden

Danske Sweden Payments are not working.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Jan 2, 15:46 UTC
Jan 7, 2025
Incident announced by SDC
Resolved - The issues have been resolved and the PSD2 APIs are fully operational.

Affected countries: Denmark, Norway, Sweden, Faroe Islands

Major Case number: MCASE0002810
Priority: 2 - High
Jan 7, 14:23 UTC
Identified - Message from SDC:

The PSD2 APIs are currently unstable
We are currently investigating an incident that also affects the PSD2 APIs.
We apologise for any inconvenience this may cause and are working to resolve the issue as quickly as possible.

Affected countries: Denmark, Norway, Sweden, Faroe Islands

Major Case number: MCASE0002810
Priority: 2 - High

Suspected outage start: 07-01-2025 12:50:00 CET
Jan 7, 12:59 UTC
Incident announced by DNB
Resolved - The following incident affecting DNB's Payment Initiation Service API has been resolved:

ID: efdd2b46-7765-422a-83b4-3b163863b316

Resolved at: January 07, 2025 - 11:30 GMT +01:00
Jan 7, 12:17 UTC
Identified - Message from DNB:

DNB's Payment Initiation Service API is currently affected by the following incident:

ID: 4de83e08-9105-4254-ac70-8c62b84c9636

Reported at: January 06, 2025 - 20:29 GMT +01:00

We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.
Jan 7, 08:23 UTC
Jan 6, 2025
Incident announced by <name-of-bank>
Resolved - Message from bank:
Services have returned to normal operation, and we are closely monitoring the services.

Solved: 06-01-2025 09:15 CET
Jan 6, 08:46 UTC
Identified - Message from Tietoevry Banking:

We are experiencing that customers cannot access our services.
Affected Areas: Bank Office Solutions, Card Services, Loan Process, Open Banking Platform, Payment services, Personal Internet Banking, View2, -- See description below --, Internal Notification, Micos A, Micos B, Micos C, Micos D, Micos E, Micos F, Micos G - Incident, Micos N - Denmark, Micos N - Norway
Consequence:
Users may experience unavailability while attempting to use the affected services or their functionalities.
Started: 06-01-2025 07:15 CET
Jan 6, 08:44 UTC
Jan 5, 2025

No incidents reported.

Jan 4, 2025
Incident announced by DNB
Resolved - Message from DNB:

The following incident affecting DNB's Payment Initiation Service API has been resolved:

ID: 97a252fb-d520-4c97-9ea4-156a1fbfe1ce

Resolved at: January 04, 2025 - 13:46 GMT +01:00
Jan 4, 14:06 UTC
Identified - Message from DNB:

DNB's Payment Initiation Service API is currently affected by the following incident:

ID: 97a252fb-d520-4c97-9ea4-156a1fbfe1ce

Reported at: January 03, 2025 - 16:32 GMT +01:00

We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.

You can check the API's current status on the status page.
Jan 3, 16:56 UTC
Jan 3, 2025
Incident announced by DNB
Resolved - Message from DNB:

The following incident affecting DNB's Payment Initiation Service API has been resolved:

ID: 9f6981dc-26a9-4688-b820-2c9018c50a69

We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.

Resolved at: January 02, 2025 - 14:05 GMT +01:00
Jan 3, 10:25 UTC
Identified - Message from DNB:

DNB's Payment Initiation Service API is currently affected by the following incident:

ID: 9f6981dc-26a9-4688-b820-2c9018c50a69

Reported at: January 02, 2025 - 12:56 GMT +01:00

We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.

Best regards,
The team at DNB Open Banking
Jan 2, 12:02 UTC
Jan 2, 2025
Jan 1, 2025

No incidents reported.

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