Consent requests targeting Länsförsäkringar are failing

Incident Report for Neonomics

Resolved

The issue has been identified and a fix has been deployed.
Now we are successfully able to retrieve the consent.
Posted Jun 26, 2025 - 12:59 UTC

Investigating

Our Engineering team is investigating an issue with users trying to get consent when using Länsförsäkringar bank.

We are working to identify the problem with the bank.

We will post an update once we have additional information.
Posted Jun 20, 2025 - 10:13 UTC
This incident affected: Live (API, Checkout).