We are investigating an issue with initiating payments using BEC banks in Denmark

Incident Report for Neonomics

Monitoring

A fix has been made, and we are monitoring the changes.
Posted Jun 03, 2026 - 14:58 UTC

Investigating

Our Engineering team is investigating an issue with payment intiation using BEC banks in Denmark.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Posted Jun 03, 2026 - 14:55 UTC
This incident affects: Live (API, Checkout).