Status: Services have returned to normal operation.
Solved: 21-10-2024 14:05 CET
Posted Oct 21, 2024 - 12:43 UTC
Identified
Message from Tietoevry:
Affected Areas: Bank Office Solutions, Card Services, Kasse Memorial, Micos A, Micos B, Micos D, Micos N - Norway, Mobile Banking, Payment services, Personal Internet Banking, Self Service Solutions
Description: Issues affecting some card services, payment services and ATM transactions. Affects card transactions for core banks and functionality in bank office and self service solutions.
Consequence: Users may experience instability and unavailability while attempting to use the affected services or their functionalities.
Status: Services are monitored for improvements after implementing corrective measures. Task force still ongoing.
Started: 21-10-2024 12:54 CET
Posted Oct 21, 2024 - 12:17 UTC
This incident affected: Live (API, Checkout) and Sandbox (API, Checkout).