Bulder Bank: Incident with payments

Incident Report for Neonomics

Update

We are enabling Bulder Bank Norway again after successful tests to mitigate an issue found on the bank's side.
We are still waiting for a final fix applied by Bulder Bank.

Posted Jan 17, 2025 - 10:51 UTC

Monitoring

We are currently testing our fix in a pilot environment and will enable traffic to the bank once we go live.

Posted Jan 16, 2025 - 15:43 UTC

Identified

We are currently experiencing an incident with Bulder Bank.
The issue has been identified and we will roll out a fix as soon as possible.
Requests to these banks have been disabled at the moment.

Posted Jan 13, 2025 - 16:42 UTC

This incident affects: Live (API, Checkout).