Maintenance scheduled by Tieto Banktech

Scheduled for May 14, 10:00 - 13:00 UTC

Scheduled

Message from Tieto Banktech:

Description:
Tieto will upgrade SM9, our ITSM tool.
Please expect unavailability, also for integrations, between 12:00 and 14:00
Affects ability to report or access incidents and requests in View2 and SM9.
Priority incidents should be sent by mail to ITO Operation Center, FSS.ITOC.Incident@tieto.com

Affects
SM9
View2

Period (CEST): 14-05-2026 12:00 - 14-05-2026 15:00

Downtime (CEST): Yes 14-05-2026 12:00 - 14-05-2026 14:00

Tieto Banktech
Posted May 11, 2026 - 08:36 UTC
This scheduled maintenance affects: Live (API, Checkout).
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