SDC banks in Norway and Denmark are now disabled for payments

Incident Report for Neonomics

Resolved

After confimation from Netcompany (SDC) that their communication with the clearing system is working Nenomics have re-eabled the banks.
Posted Jun 04, 2026 - 11:33 UTC

Update

Neonomics has received communication that Netcompany (SDC) has resolved the issue within their system. We have initiated test payments and are currently awaiting confirmation from Netcompany that their fix has resolved their communication with the clearing system.
Posted Jun 02, 2026 - 13:31 UTC

Monitoring

Neonomics is working on a solution for an issue caused by one of the banking service providers (Netcompany), affecting a few banks in Norway. Neonomics will reach out to those clients who might have been affected.
Posted Jun 01, 2026 - 08:20 UTC

Identified

Our Engineering team is investigating an issue with SDC banks.

NelloPay customers will not be able to use SDC banks for payments untill the issue is resovled.

We will post an update once we have additional information.
Posted May 29, 2026 - 13:52 UTC
This incident affected: Live (API, Checkout).