We are experiencing issues with EVRY hub banks resulting in either timed out requests or 520 status codes

Incident Report for Neonomics

Resolved

It was identified that:
* The problem with EVRY hub banks was on the bank's side which was fixed around yesterday late in the evening.
Posted Aug 04, 2026 - 07:33 UTC

Investigating

Our Engineering team is investigating an issue with EVRY hub banks resulting in either timed out requests or 520 status codes.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Posted Aug 02, 2026 - 23:42 UTC
This incident affected: Live (API, Checkout).