Consent requests targeting Länsförsäkringar are failing
Investigating - Our Engineering team is investigating an issue with users trying to get consent when using Länsförsäkringar bank.

We are working to identify the problem with the bank.

We will post an update once we have additional information.
Jun 20, 2025 - 10:13 UTC
Payments done through Bulder Bank and Sparebanken Norge (Vest) using Checkout are going through but a negative status is communicated
Monitoring - We had deployed a hotfix and we are monitoring. We see the error not happening anymore.

We will resolve if this continues.
Jun 20, 2025 - 08:34 UTC
Update - We are continuing to investigate this issue.
Jun 13, 2025 - 13:48 UTC
Investigating - Our Engineering team is investigating an issue with payments with Bulder Bank.

Checkouts done with Bulder Bank and Sparebanken Norge (Vest) in Norway are affected.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Jun 10, 2025 - 09:01 UTC
Investigating issues for requests targeting Poppankki and Omasp banks in Finland
Investigating - Our Engineering team is investigating issues with Poppankki and Omasp banks in Finland.

Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.

The issue is not affecting most of the requests in for these banks, but a small percentage of them.

We will post an update once we have additional information.
Mar 13, 2025 - 11:29 UTC
Live Operational
Developer Portal ? Operational
API ? Operational
Documentation Portal ? Operational
Checkout ? Operational
Sandbox Operational
Developer Portal ? Operational
API ? Operational
Checkout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Nordea Open Banking maintenance on 22th of June 2025 Jun 21, 2025 23:00 - Jun 22, 2025 06:00 UTC

Good morning,

Please be informed that Nordea will perform maintenance on Open Banking platform on 22th of June,
between 01:00 AM CEST and 08:00 AM CEST.
Customers located in all countries may be affected and face issues while using Nordea APIs.

Please contact Nordea by raising a ticket in case you have any questions or feedback.
https://nor01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.nordeaopenbanking.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=05%7C02%7Capiupdates%2Bneonomics%40neonomics.io%7C231353af2e444baecc0b08ddaf0c665c%7C71998290943246efaf2a72679c5634d7%7C0%7C0%7C638859189975152454%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=awvFKVtR6lxx4EiqaQshq7bF1ubR6ATKyToIWyjKMO8%3D&reserved=0

We are sorry for the inconvenience.
Regards,
Nordea Open Banking Technical Assistance
Posted on Jun 19, 2025 - 11:20 UTC
Jun 20, 2025

Unresolved incidents: Consent requests targeting Länsförsäkringar are failing, Payments done through Bulder Bank and Sparebanken Norge (Vest) using Checkout are going through but a negative status is communicated.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Maintenance scheduled by DNB Bank
Completed - The scheduled maintenance has been completed.
Jun 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:00 UTC
Scheduled - Message from DNB:

DNB's AIS and PIS API will be affected by maintenance.

Downtime 13.06.2025 20:00 - 14.06.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 13.06.2025 23:00 - 14.06.2025 08:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 14.06.2025 04:00 - 14.06.2025 23:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Downtime 14.06.2025 20:00 - 14.06.2025 23:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes
Instability 15.06.2025 01:00 - 15.06.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Instability 15.06.2025 02:00 - 15.06.2025 04:00
DNB will do maintenance on systems affecting all DNB retail channels including this PSD2 API. We expect the service to have some instability during this time frame.
Expected maintenance window:

Planned start: June 13, 2025 - 20:00 GMT +02:00
Planned end: June 15, 2025 - 05:00 GMT +02:00

##

DNB's Payment Initiation Service API will be affected by maintenance.

Instability 14.06.2025 03:45 - 14.06.2025 10:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Instability 15.06.2025 03:45 - 15.06.2025 10:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Expected maintenance window:

Instability 15.06.2025 00:00 - 15.06.2025 02:00
BankID will do maintenance on systems affecting authentication in all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Instability 16.06.2025 23:00 - 17.06.2025 02:00
BankID will do maintenance on systems affecting authentication in all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.

Planned start: June 14, 2025 - 03:45 GMT +02:00
Planned end: June 17, 2025 - 02:00 GMT +02:00
Jun 13, 15:07 UTC
Jun 16, 2025

No incidents reported.

Jun 15, 2025
Maintenance scheduled by DNB Bank
Completed - The scheduled maintenance has been completed.
Jun 15, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 07:30 UTC
Scheduled - Message from DNB

DNB's Account Information Service API will be affected by maintenance.

Instability 08.06.2025 09:30 - 08.06.2025 09:40
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a delay during this time frame.


DNB's Payment Initiation Service API will be affected by maintenance.

Instability 08.06.2025 09:30 - 08.06.2025 09:40
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a delay during this time frame.
Instability 14.06.2025 03:45 - 14.06.2025 10:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Instability 15.06.2025 03:45 - 15.06.2025 10:30
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.

Expected maintenance window:

Planned start: June 08, 2025 - 09:30 GMT +02:00
Planned end: June 15, 2025 - 10:30 GMT +02:00
Jun 5, 22:00 UTC
Maintenance scheduled by handelsbanken Britain
Completed - The scheduled maintenance has been completed.
Jun 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 02:00 UTC
Scheduled - Message from Handelsbanken

On Sunday 15th June 2025 between 03:00-04:00 GMT our PSD2 APIs for British customers will be down due to planned maintenance. Please note that no calls will go through for the duration specified
above, so we would appreciate that you halt all calls / batch runs to our PSD2 APIs during this period.
Jun 13, 15:02 UTC
Jun 14, 2025
Maintenance scheduled by Nordea (DK)
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 UTC
Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on Open Banking platform on 14th of June, between 02:00 AM CEST and 07:00 AM CEST.
Customers located in Denmark may be affected and face issues while using our APIs.
Jun 12, 10:10 UTC
Maintenance scheduled by Länsförsäkringar
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 UTC
Scheduled - Message from Länsförsäkringar:

Between 02:00 and 07:00 on the 14th of June we will perform a scheduled system maintenance activity. We expect downtime during this window.
Jun 12, 12:32 UTC
Jun 13, 2025
Jun 12, 2025
Maintenance scheduled by Tietoevry
Completed - The scheduled maintenance has been completed.
Jun 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:00 UTC
Scheduled - Message from Tietoevry:

Description:
Upgrade to a new version of REST-ESB.
This is a major release including upgrade to Camel 4
We expect no downtime/instability.


Affects
• Enterprise Service Bus / FS

Services using REST-ESB Functionality:
• Personal Internet Banking / FS
• Mobile Banking / FS
• Open Banking Platform / FS
• ATM Platform / FS
• Corporate Internet Banking / FS
• Identity Provider / FS
• EMV 3D Secure Issuing / FS
• Card Security / FS
• Mobile Payment / FS

Period (CEST): 12-06-2025 04:00 - 12-06-2025 09:00

Downtime (CEST): No
May 28, 13:34 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025
Maintenance scheduled by Nordea
Completed - The scheduled maintenance has been completed.
Jun 8, 02:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:25 UTC
Scheduled - Message from Nordea Sweden, Norway, Finland and Denmark


Please be informed that we will perform maintenance on our Open Banking platform
on 8th of June, between 03:25 AM CEST and 04:20 AM CEST.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Jun 5, 21:54 UTC
Jun 7, 2025

No incidents reported.

Jun 6, 2025
Maintenance scheduled by Nordea
Completed - The scheduled maintenance has been completed.
Jun 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:00 UTC
Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform
on 6th June, between 01:00 AM CEST and 03:00 AM CEST.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
May 28, 13:30 UTC
← Incident History Powered by Atlassian Statuspage