Investigating issues with Danske SE - Bank disabled temporarily
Investigating - Our Engineering team is investigating an issue with Danske SE.
We have temporarily disabled the bank for payments.

We will post an update once we have additional information.
Aug 13, 2025 - 11:39 UTC
Payments done through Bulder Bank and Sparebanken Norge (Vest) using Checkout are going through but a negative status is communicated
Monitoring - We had deployed a hotfix and we are monitoring. We see the error not happening anymore.

We will resolve if this continues.
Jun 20, 2025 - 08:34 UTC
Update - We are continuing to investigate this issue.
Jun 13, 2025 - 13:48 UTC
Investigating - Our Engineering team is investigating an issue with payments with Bulder Bank.

Checkouts done with Bulder Bank and Sparebanken Norge (Vest) in Norway are affected.

We are working to deploy a fix, but are investigating other mitigation avenues to quickly resolve customer impact.

We will post an update once we have additional information.
Jun 10, 2025 - 09:01 UTC
Live Operational
Developer Portal ? Operational
API ? Operational
Documentation Portal ? Operational
Checkout ? Operational
Sandbox Operational
Developer Portal ? Operational
API ? Operational
Checkout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance scheduled by Nordea Oct 22, 2025 03:30-06:00 UTC

Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 22nd of October, between 05:30 AM and 08:00 AM CET.

All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Posted on Oct 17, 2025 - 11:19 UTC
Oct 17, 2025

No incidents reported today.

Oct 16, 2025
Certificate upgrade in Nordea will expire existing consents
Completed - The scheduled maintenance has been completed.
Oct 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:00 UTC
Scheduled - We would like to inform that at this time, we will be upgrading our certificate to communicate with Nordea, and the bank has informed us that existing consents will expire.

This means to the end-users that they will have to go through the consent flow once more, so your platform might see a spike in this kind of requests for users using Nordea.

Best regards
Oct 16, 09:02 UTC
We are experiencing issues from our Checkout customers using Skandia Bank
Resolved - We've stopped receiving these errors from Skandia at some point during the day we announced the incident. This makes us think it was a change introduced by the bank that was later rolled back, as it was a breaking change with no previous communication. We will follow up with the bank on this.

In any case, we've decided to release a fix, in case something like this, happens again.

Best regards
Oct 16, 09:04 UTC
Investigating - We are currently working on a fix for our Checkout integration with Skandia Bank that prevents users from using this bank.
Oct 15, 11:08 UTC
Oct 15, 2025
Issues with our Aktia connection in Finland
Resolved - Aktia is now working as expected with the new payment status
Oct 15, 12:42 UTC
Investigating - We are currently working on a fix for an issue we detected for Aktia in Finland with a new payment status introduced.

We will update this ticket with further information.
Oct 15, 11:07 UTC
BankData will be under maintenance during this period
Completed - The scheduled maintenance has been completed.
Oct 15, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 UTC
Scheduled - BankData will be disabled for a short period of time today due to maintenance while the bank updates certificates.
Oct 15, 07:21 UTC
Oct 14, 2025
We are having issues with Marker Sparebank, Romsdalsbanken, Sunndal Sparebank, Eidsberg Sparebank and Hjartdalbanken
Resolved - This incident has been resolved.
Oct 14, 09:45 UTC
Monitoring - Romsdal Sparebank and Sunndal Sparebank are now merged into a new bank in our platform with the name "Tinde Sparebank", following the official merge.

The individual old bank registries will be kept disabled and archived.

With this, all issues affecting the listed banks should have been resolved. We will monitor them for some time before we resolve the incident.
Oct 14, 08:49 UTC
Update - We have merged Marker Sparebank with Eidsberg Sparebank into a new bank in our platform with the name "Marker og Eidsberg Sparebank" following their official merge.

The individual old bank registries will be kept disabled and archived.

We will continue now with the other banks.
Oct 14, 08:41 UTC
Identified - These banks have been disabled until we can release a fix for them.
Oct 14, 07:49 UTC
Investigating - We are returning error when end-users want to use any of this banks.

We are investigating the root cause.
Oct 14, 07:35 UTC
Oct 13, 2025
Maintenance scheduled by Nordea
Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 UTC
Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 13th of October, between 07:00 AM and 08:00 AM CET.

All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Oct 9, 22:04 UTC
Oct 12, 2025
Maintenance scheduled by Nordea
Completed - The scheduled maintenance has been completed.
Oct 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 UTC
Scheduled - Message from Nordea:

Please be informed that we will perform maintenance on our Open Banking platform on 12th of October, between 03:00 AM and 04:00 AM CET.
Oct 9, 22:05 UTC
Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Incident with Nordea due to certificates updates
Resolved - This incident has been resolved.
Oct 9, 22:00 UTC
Identified - We are seeing some issues with requests to Noredea due to certificate updates. If you are facing issues, please reauthorise requests.
Oct 6, 17:21 UTC
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Investigating issues for requests targeting Poppankki and Omasp banks in Finland
Resolved - This incident has been resolved.
Oct 6, 17:15 UTC
Investigating - Our Engineering team is investigating issues with Poppankki and Omasp banks in Finland.

Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.

The issue is not affecting most of the requests in for these banks, but a small percentage of them.

We will post an update once we have additional information.
Mar 13, 11:29 UTC
Incident announced by Worldline
Resolved - Worldline has resolved this incident.
Oct 6, 17:15 UTC
Identified - Message from Worldline:

Ongoing: 3-D Secure Authentication not available on 01/10/2025

Dear customer, We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as of 03:30 CEST.
This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
We thank you for your understanding.
Oct 1, 07:23 UTC
Oct 5, 2025
Maintenance scheduled by Bankdata
Completed - The scheduled maintenance has been completed.
Oct 5, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:30 UTC
Scheduled - Message from Bankdata:

On 05.10.2025 between 01:30 and 03:30 CEST, there may be instances during this time where payment rejections might occur in the Payment API.
Sep 3, 08:08 UTC
Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage