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Investigating - Our Engineering team is investigating issues with Poppankki and Omasp banks in Finland.
Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.
The issue is not affecting most of the requests in for these banks, but a small percentage of them.
We will post an update once we have additional information.
Mar 13, 2025 - 11:29 UTC
Customers could be getting Unauthorized Payment in certain scenarios. We are investigating if the issue originates from the Neonomics side or the bank's side, as this is affecting callbacks to our customers.
The issue is not affecting most of the requests in for these banks, but a small percentage of them.
We will post an update once we have additional information.
Mar 13, 2025 - 11:29 UTC
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 2, 2025
Resolved -
This incident has been resolved.
Apr 2, 12:18 UTC
Apr 2, 12:18 UTC
Identified -
Message from Nordea:
Please be informed that the Open Banking Account Information Service (AIS) and Payment Information Service (PIS) in Norway, Finland, Sweden and Denmark are facing technical problems.
Apr 2, 11:34 UTC
Please be informed that the Open Banking Account Information Service (AIS) and Payment Information Service (PIS) in Norway, Finland, Sweden and Denmark are facing technical problems.
Apr 2, 11:34 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 05:00 UTC
Apr 2, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 01:00 UTC
Mar 30, 01:00 UTC
Scheduled -
DNB's Payment Initiation Service API will be affected by maintenance.
Instability 30.03.2025 01:00 - 30.03.2025 05:00
DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Downtime 02.04.2025 02:00 - 02.04.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 30, 2025 - 01:00 GMT +02:00
Planned end: April 02, 2025 - 05:00 GMT +02:00
ID: 9bcac336-369e-4c2c-9570-049a95bbea4c
Mar 27, 14:31 UTC
Instability 30.03.2025 01:00 - 30.03.2025 05:00
DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Downtime 02.04.2025 02:00 - 02.04.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 30, 2025 - 01:00 GMT +02:00
Planned end: April 02, 2025 - 05:00 GMT +02:00
ID: 9bcac336-369e-4c2c-9570-049a95bbea4c
Mar 27, 14:31 UTC
Apr 1, 2025
Completed -
The scheduled maintenance has been completed.
Apr 1, 08:01 UTC
Apr 1, 08:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 14:31 UTC
Mar 30, 14:31 UTC
Scheduled -
DNB's Account Information Service API will be affected by maintenance.
Instability 30.03.2025 01:00 - 30.03.2025 05:00
DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Downtime 02.04.2025 02:00 - 02.04.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 30, 2025 - 01:00 GMT +02:00
Planned end: April 02, 2025 - 05:00 GMT +02:00
ID: d99f73e3-4b01-425d-8149-25de924b56f9
Mar 27, 14:32 UTC
Instability 30.03.2025 01:00 - 30.03.2025 05:00
DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame.
Downtime 02.04.2025 02:00 - 02.04.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 30, 2025 - 01:00 GMT +02:00
Planned end: April 02, 2025 - 05:00 GMT +02:00
ID: d99f73e3-4b01-425d-8149-25de924b56f9
Mar 27, 14:32 UTC
Mar 31, 2025
No incidents reported.
Mar 30, 2025
Mar 29, 2025
No incidents reported.
Mar 28, 2025
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:00 UTC
Mar 28, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:00 UTC
Mar 27, 18:00 UTC
Scheduled -
Information provided by Nordea:
Please be informed that we will perform maintenance on our Open Banking platform on Thursday, March 27th, between 18:00 and 24:00 CET. All customers in all countries may be affected and face issues while using our APIs. Please contact us by raising a ticket in case you have any questions or feedback. https://support.nordeaopenbanking.com/hc/en-us/requests/new We are sorry for the inconvenience. Regards, Nordea Open Banking Technical Assistance
Mar 27, 08:33 UTC
Please be informed that we will perform maintenance on our Open Banking platform on Thursday, March 27th, between 18:00 and 24:00 CET. All customers in all countries may be affected and face issues while using our APIs. Please contact us by raising a ticket in case you have any questions or feedback. https://support.nordeaopenbanking.com/hc/en-us/requests/new We are sorry for the inconvenience. Regards, Nordea Open Banking Technical Assistance
Mar 27, 08:33 UTC
Mar 27, 2025
Mar 26, 2025
Resolved -
Solved
Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking
Description:
This issue started after the eFaktura migration this weekend on the third-party vendors side.
Customers are reporting instability when attempting to fetch or approve eFaktura.
Consequence:
Some customers may experience instability when attempting to fetch or approve eFaktura, as well as receiving different notification messages when using the eFaktura service.
Status:
We have identified and resolved the issue that was causing incorrect messages to be displayed to customers in self-service solutions when approving eFaktura.
Started: 25-03-2025 11:00 CET
Solved: 26-03-2025 13:38 CET
Mar 26, 13:08 UTC
Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking
Description:
This issue started after the eFaktura migration this weekend on the third-party vendors side.
Customers are reporting instability when attempting to fetch or approve eFaktura.
Consequence:
Some customers may experience instability when attempting to fetch or approve eFaktura, as well as receiving different notification messages when using the eFaktura service.
Status:
We have identified and resolved the issue that was causing incorrect messages to be displayed to customers in self-service solutions when approving eFaktura.
Started: 25-03-2025 11:00 CET
Solved: 26-03-2025 13:38 CET
Mar 26, 13:08 UTC
Investigating -
Information provided by Tietoevry:
Affected Areas: Personal Internet Banking, Corporate Internet Banking, Mobile Banking
Description:
This issue started after the eFaktura migration this weekend on the third-party vendors side.
Customers are reporting instability when attempting to fetch or approve eFaktura.
Consequence:
Some customers may experience instability when attempting to fetch or approve eFaktura, as well as receiving different notification messages when using the eFaktura service.
Status:
The third-party vendor has been working in a task force since yesterday.
Started: 25-03-2025 05:55 CET
Mar 26, 13:07 UTC
Affected Areas: Personal Internet Banking, Corporate Internet Banking, Mobile Banking
Description:
This issue started after the eFaktura migration this weekend on the third-party vendors side.
Customers are reporting instability when attempting to fetch or approve eFaktura.
Consequence:
Some customers may experience instability when attempting to fetch or approve eFaktura, as well as receiving different notification messages when using the eFaktura service.
Status:
The third-party vendor has been working in a task force since yesterday.
Started: 25-03-2025 05:55 CET
Mar 26, 13:07 UTC
Resolved -
The following incident affecting DNB's Payment Initiation Service API has been resolved:
ID: 6f778056-2d3d-42a4-b96a-e20a76919818
Downtime 26.03.2025 02:00 - 26.03.2025 05:00. DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Mar 26, 08:07 UTC
ID: 6f778056-2d3d-42a4-b96a-e20a76919818
Downtime 26.03.2025 02:00 - 26.03.2025 05:00. DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Mar 26, 08:07 UTC
Investigating -
Information provided by DNB:
DNB's Payment Initiation Service API is currently affected by the following incident:
ID: 6f778056-2d3d-42a4-b96a-e20a76919818
Reported at: March 26, 2025 - 02:00 GMT +01:00
Downtime 26.03.2025 02:00 - 26.03.2025 05:00. DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Mar 26, 08:06 UTC
DNB's Payment Initiation Service API is currently affected by the following incident:
ID: 6f778056-2d3d-42a4-b96a-e20a76919818
Reported at: March 26, 2025 - 02:00 GMT +01:00
Downtime 26.03.2025 02:00 - 26.03.2025 05:00. DNB will do maintenance on Retail systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Mar 26, 08:06 UTC
Resolved -
Please be informed that technical problems with the Payment Information Service (PIS) in Sweden are solved.
Mar 26, 08:03 UTC
Mar 26, 08:03 UTC
Investigating -
Information provided by Nordea:
Please be informed that the Payment Information Service (PIS) in Sweden is facing technical problems.
Some customers may be affected and face issues while using our APIs.
Mar 26, 08:02 UTC
Please be informed that the Payment Information Service (PIS) in Sweden is facing technical problems.
Some customers may be affected and face issues while using our APIs.
Mar 26, 08:02 UTC
Mar 25, 2025
Resolved -
Hello there,
The following incident affecting DNB's Payment Initiation Service API has been resolved:
ID: 6223a2a0-0f65-441e-82b7-9edb5fef5c34
We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.
Resolved at: March 25, 2025 - 01:10 GMT +01:00
Mar 25, 11:33 UTC
The following incident affecting DNB's Payment Initiation Service API has been resolved:
ID: 6223a2a0-0f65-441e-82b7-9edb5fef5c34
We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.
Resolved at: March 25, 2025 - 01:10 GMT +01:00
Mar 25, 11:33 UTC
Investigating -
Information from DNB:
DNB's Payment Initiation Service API is currently affected by the following incident:
ID: 6223a2a0-0f65-441e-82b7-9edb5fef5c34
Reported at: March 25, 2025 - 00:49 GMT +01:00
We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.
Mar 25, 08:10 UTC
DNB's Payment Initiation Service API is currently affected by the following incident:
ID: 6223a2a0-0f65-441e-82b7-9edb5fef5c34
Reported at: March 25, 2025 - 00:49 GMT +01:00
We are currently experiencing technical issues. Our team is actively working to resolve these and hope to have them fixed soon.
Mar 25, 08:10 UTC
Resolved -
Informmation from Tietoevry:
Affected Areas: Personal Internet Banking
Description: Some customers may experienced instability when attempting to fetch or approve eFaktura.
Status: Investigation in progress.
Started: 25-03-2025 05:55 CET
Next notification will be sent within 1 hour.
Mar 25, 08:32 UTC
Affected Areas: Personal Internet Banking
Description: Some customers may experienced instability when attempting to fetch or approve eFaktura.
Status: Investigation in progress.
Started: 25-03-2025 05:55 CET
Next notification will be sent within 1 hour.
Mar 25, 08:32 UTC
Resolved -
Information from Tietoevry:
Affected Areas: Personal Internet Banking, Mobile Banking, Corporate Internet Banking
Description:
There is currently an ongoing issue affecting online banking services
Consequence:
Unavailability and instability may be experienced when accessing the affected services or functionality within them.
Status:
Task force established
Analysis in progress.
Mar 25, 08:05 UTC
Affected Areas: Personal Internet Banking, Mobile Banking, Corporate Internet Banking
Description:
There is currently an ongoing issue affecting online banking services
Consequence:
Unavailability and instability may be experienced when accessing the affected services or functionality within them.
Status:
Task force established
Analysis in progress.
Mar 25, 08:05 UTC
Mar 24, 2025
No incidents reported.
Mar 23, 2025
Completed -
The scheduled maintenance has been completed.
Mar 23, 12:15 UTC
Mar 23, 12:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 03:00 UTC
Mar 23, 03:00 UTC
Scheduled -
Message from Saastopankki FI:
Savings Banks PSD2 API is scheduled to undergo server shutdown maintenance for about 9 hours on Sunday, March 23th, 2025, from 04:00 am (CET) - 13:15 pm (CET). We apologize for any inconvenience this may cause.
Best regards
Savings Bank Group
Mar 22, 08:51 UTC
Savings Banks PSD2 API is scheduled to undergo server shutdown maintenance for about 9 hours on Sunday, March 23th, 2025, from 04:00 am (CET) - 13:15 pm (CET). We apologize for any inconvenience this may cause.
Best regards
Savings Bank Group
Mar 22, 08:51 UTC
Resolved -
Message from TietoEvry:
Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking
Description: There is currently an ongoing issue affecting online banking services.
Consequence: Unavailability and instability may be experienced when accessing the affected services or functionality within them.
Status: We are back to normal operation.
Started: 23-03-2025 08:15 CET
Solved: 23-03-2025 11:22 CET
Tietoevry Banking
Mar 23, 09:30 UTC
Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking
Description: There is currently an ongoing issue affecting online banking services.
Consequence: Unavailability and instability may be experienced when accessing the affected services or functionality within them.
Status: We are back to normal operation.
Started: 23-03-2025 08:15 CET
Solved: 23-03-2025 11:22 CET
Tietoevry Banking
Mar 23, 09:30 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 09:00 UTC
Mar 23, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 UTC
Mar 22, 22:00 UTC
Scheduled -
Please be informed that we will perform maintenance on our Open Banking platform starting 22 March, 10:00 PM CEST and ending 23 March 08:30 AM CEST.
All customers located in Finland may be affected and face issues while using our APIs.
Mar 19, 13:35 UTC
All customers located in Finland may be affected and face issues while using our APIs.
Mar 19, 13:35 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 03:00 UTC
Mar 23, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 UTC
Mar 21, 02:00 UTC
Scheduled -
DNB's Payment Initiation Service & Account Information Service API will be affected by maintenance.
Downtime 21.03.2025 02:00 - 21.03.2025 03:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 21.03.2025 18:00 - 24.03.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 22.03.2025 02:00 - 22.03.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 23.03.2025 02:00 - 23.03.2025 02:05
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 21, 2025 - 02:00 GMT +01:00
Planned end: March 23, 2025 - 02:05 GMT +01:00
Mar 20, 19:15 UTC
Downtime 21.03.2025 02:00 - 21.03.2025 03:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 21.03.2025 18:00 - 24.03.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 22.03.2025 02:00 - 22.03.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 23.03.2025 02:00 - 23.03.2025 02:05
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 21, 2025 - 02:00 GMT +01:00
Planned end: March 23, 2025 - 02:05 GMT +01:00
Mar 20, 19:15 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 01:00 UTC
Mar 23, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 UTC
Mar 22, 09:00 UTC
Scheduled -
Message from DNB:
DNB's Payment Initiation Service & Account Information Service API will be affected by maintenance.
Downtime 21.03.2025 02:00 - 21.03.2025 03:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 21.03.2025 18:00 - 24.03.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 22.03.2025 02:00 - 22.03.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 23.03.2025 02:00 - 23.03.2025 02:05
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 21, 2025 - 02:00 GMT +01:00
Planned end: March 23, 2025 - 02:05 GMT +01:00
ID: ef7a15b3-bf50-4011-be68-b8c93f72886d
You can check the API's current status on the status page.
Best regards,
The team at DNB Developer Portal
Mar 22, 08:55 UTC
DNB's Payment Initiation Service & Account Information Service API will be affected by maintenance.
Downtime 21.03.2025 02:00 - 21.03.2025 03:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 21.03.2025 18:00 - 24.03.2025 06:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 22.03.2025 02:00 - 22.03.2025 05:00
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Downtime 23.03.2025 02:00 - 23.03.2025 02:05
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have downtime during this period.
Expected maintenance window:
Planned start: March 21, 2025 - 02:00 GMT +01:00
Planned end: March 23, 2025 - 02:05 GMT +01:00
ID: ef7a15b3-bf50-4011-be68-b8c93f72886d
You can check the API's current status on the status page.
Best regards,
The team at DNB Developer Portal
Mar 22, 08:55 UTC
Mar 22, 2025
Mar 21, 2025
Mar 20, 2025
No incidents reported.
Mar 19, 2025
Resolved -
This incident has been resolved.
Mar 19, 12:41 UTC
Mar 19, 12:41 UTC
Investigating -
We are experiencing a high failure rate for invoice payments for Nordea NO.
We are currently investigating the issue and will feedback on the resolution.
Mar 19, 09:58 UTC
We are currently investigating the issue and will feedback on the resolution.
Mar 19, 09:58 UTC
Resolved -
This incident has been resolved.
Mar 19, 08:56 UTC
Mar 19, 08:56 UTC
Investigating -
We have identified incidents with failed AIS and PIS requests.
We are currently investigating this.
Mar 18, 08:32 UTC
We are currently investigating this.
Mar 18, 08:32 UTC